The Fraser Foods - Managing People and Organizations

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Managing People and Organizations

F84T 34

ASSESSMENT 1

Name:                   P.A.D Anusha Malinda

Index number:    18s08024

Batch number:    24

1. Goals are statements with general intentions. To increase the quality of the products and be more customer focused to improve customer service and also after sales services and build long lasting relationship to achieve a long term partnership minimize the operational use of minimize the operational use of measurable and have a defined completion date. For ex; to increase profits by 30% within the next year.

 Organizational objectives are short-term and medium-term goals that an organization seeks to accomplish. Policies are guidance or a principle of action adopted or proposed by an organization for staff helping what needed to be done to carry out the strategy. An organization's objectives will play a large part in developing organizational policies and determining the allocation of organizational resources. Goal is a description of a destination, and an objective is a measure of the progress that is needed to get to the destination. Objectives of Fraser foods are to develop a future plan to expand the Fraser food’s business over the next 5 years, join with new clients to reduce the dependability on Perkins.

When the managers have a proper goal for ex; changing customer taste and preference more towards healthier meals, they can take management decisions based on that, they can adopt strategies to fulfil these decisions. Success of Fraser foods lies on management’s focus on quality and the ability to manage the relationship with Perkins. They supply about 85% of their output to Perkins, and they demand very high standard products so the production process has to be managed to ensure that the standards are maintained.

1. Open systems theory refers simply to the concept that organizations are strongly influenced by their environment. The environment consists of other organizations that exert various forces of an economic, political, or social nature.

Fraser foods case study we can identify that there is hierarchical system in the organization in order to clarify and rectify issues. And they have three directors such as Managing, finance, operational directors. And also they have four senior managers for HR, production, product development and purchasing. Each of them have a team under them and administrative support. If we go deep into environment the number of deliveries to and from the factory and the amount of fuel used will impact on the environment through pollution.

1. Stakeholder is a person, group or an organization that has an interest in an organization. For ex; employees, suppliers, shareholders, managers. Fraser Foods has three Directors, Managing Director (David Fraser), Finance Director (Laura Bolton), Operations Director (Robin Fraser). The business has four Senior Managers, Human Resources, Production, Product Development and Purchasing.

The Fraser foods is paying their employees more than the minimum wage rates and they have flexible laws within the business and also the Employee benefits include health insurance, pension scheme, subsidized canteen and profit sharing scheme, so workers will be free and happy to work with Fraser foods which will lead to an increase in output and profits of the business.

1. Formal Organization is an organization in which job of each member is clearly defined, whose authority, responsibility and accountability are fixed. Informal Organization is formed within the formal organization as a network of interpersonal relationship when people interact with each other.

Fraser foods is a formal organization which is run and managed by the hierarchy (top management). And it is stable and it continues for a long period of time and also the jobs of employees are secured. All workers are under Fraser foods rules and regulations as it is a large organization mainly the worker performance are focused.