Current Trends in Business Communications
By: cabanaboy • January 11, 2015 • Essay • 483 Words (2 Pages) • 1,493 Views
Current Trends in Business Communication
The world has experienced significant shifts in business communication trends over time, specifically from 1990. Twenty years ago, business communication took place over the phone and in person. With the growth of information technology and related peripherals, electronic mail (e-mail) overtook telephony as chief mode of communications and soon became the primary communication mode for business. Currently, social media tools such as Skype, MySpace, Face Book, and Twitter corner the business communication global market (Gardia. 2010).
As retired military and currently a business owner, the use of business communications has been constant in verbal, written and later, electronic formats. Without these tools, business would cease. In a previous military career, telephone and mail at both US Postal Service and office distribution levels encompassed typical communications. As a self-employed owner of Frawg N' Turtle, all communication tools are readily available, but not without challenges.
In 1985, the military continued to use such communication tools as push-button telephones, typewriters, notepads, pens, pencils, chalkboards, etc. These tools represented primary communication means for two decades or more until computers arrived on the scene in the early 1990s. Although new within military circles, administrators lacked motivation to accept new technology for normal business practices. As time evolved, computer systems improved leading to a shift in overtaking non-electronic media, especially when Microsoft developed its office suite to include word processing, quantitative spreadsheets, email program, and briefing presentation capabilities. As the military career drew to a close, electronic media overtook manual means with such tools as local Intranets, SharePoint, and smart-phones such as Blackberry.
Since starting a new business, communication goals remained the same—to meet business needs effectively. Spending hours on the road required a "smart-phone,"
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